Shipping policy

Processing Times

Orders are processed within 1–3 business days after payment is received. You will receive tracking details once dispatched.

Shipping Methods and Rates

We use reputable carriers such as Australia Post or couriers. Shipping rates are calculated at checkout based on your location and order weight.

Delivery Times (Estimated)

• Standard Shipping: 3–7 business days (within Australia)
• Express Shipping: 1–3 business days (within Australia)

Delays may occur due to public holidays, peak periods, or carrier issues.

Lost or Damaged Parcels

We are not responsible for delays or damage caused by postal services, but we will assist in lodging investigations with carriers.